Colleague Case Studies

When did you join INSPIRED?​

March 2008​ - so 18 years ago!
 

What is your current role?​

I'm INSPIRED's Chief Operating Officer. I sit on the ELT and look after our factories, Thirsk, Crick, Kinmel, and Pléchâtel, along with the wider supply chain, which is around 1,000 people in total. The day job is a mix of operational performance, safety, and the longer term decisions that keep us competitive. The most important aspect of my role is keeping everyone safe.

What attracted you to join INSPIRED?​

A few things. The package was competitive, which obviously matters, but the bigger pull was the business. It was family run, the right size that I'd get proper exposure to the owners and the board, and clearly a place where there'd be opportunities to take on more over time.

 

How has your career developed since you started?

Hugely. I joined as an accounts assistant and through a series of promotions over the years, worked my way up to Chief Financial Officer and then into my current role as Chief Operating Officer. It's been a proper journey, and one I don't think many businesses would have offered me.

 

What achievement or project are you most proud of? ​

My children, without question. But on the work side, it's the operational team we've built. We still hit challenges, as every business does, but we work through them together and collaboratively to land on the right fix, and that's something I'm genuinely proud of.

 

How would you describe the team and INSPIRED culture? ​

I'd call it demanding, fast paced and genuinely fun. We ask a lot of our teams, but we ask just as much of ourselves, and I think that's what makes it work. It's not a place to coast, but if you want to learn and progress, there's nowhere better.

 

How has INSPIRED supported your growth or development?

In lots of ways. The biggest by far has been the people. Two deserve a special mention: Martha McGarry, who trained, coached and mentored me for years after I joined and who I owe a huge amount to, and Richard Page, who has sponsored me through the business and gave me hours of his time mentoring me from a wider strategic perspective. Alongside that, INSPIRED has also invested in my professional qualifications, which has opened up opportunities I wouldn't otherwise have had.

 

What do you enjoy most about working at INSPIRED?

The pace and the variety. In a business like ours, you can be dealing with a manufacturing issue in the morning, a commercial conversation in the afternoon, and a board paper in the evening. That breadth is what keeps it interesting, and it's also what's stretched me the most over the years.

 

What would you say to someone thinking about joining us?

If you like hard work, fun and plenty of opportunities to develop your skills and your career, then INSPIRED is the place.

It's been the making of my career, but I won't pretend it's been easy. There have been long weeks, hard conversations, and moments where I've questioned whether I was up to what was being asked. What's kept me here through all of that is the combination of three things: the people genuinely look out for each other, the business backs you when you take it seriously, and you can see your own growth happening in real time. It's demanding, but it's honest about being demanding, and I think that's rare.

Depuis combien de temps travaillez-vous chez INSPIRED?
Je suis chez UPD / INSPIRED depuis 5 ans maintenant. Je suis arrivée le 17 août 2021. 

 

Quel est votre rôle actuel?
Je suis cheffe d'équipe au sein du service client, à Agen, depuis 3 ans. Le service client compte une quarantaine de collaborateurs et est séparé en 3 grandes équipe. Je m'occupe plus particulièrement de l'équipe "SALES", c'est à dire la partie commerciale du SC et je gère 8 personnes. En tant que chef d'équipe, j'assure l'organisation et la distribution du travail au quotidien, le suivi de la performance et de la qualité du centre, ainsi que le management et le développement des compétences de mon équipe, tout en restant un relais de communication fluide avec la direction et un appui opérationnel exemplaire sur le terrain. Je fais également partie de l'équipe qui organise les évènements particuliers et profesionnels (expositions professionnelles, festivals pour chiens, etc). 

 

Qu'est-ce qui vous a attiré chez INSPIRED?
Ce qui m'a donné envie de rejoindre l'entreprise, c'est le fait que ce soit une "jeune" entreprise, très dynamique. J'aime quand ça bouge ! Et bien évidemment, l'amour des animaux. 

 

Comment votre carrière a-t-elle évolué depuis vos débuts?
Mon rôle au sein du SC a pris une toute autre dimension depuis mes débuts. Je suis arrivée en tant que chargée de clientèle puis j'ai évolué back-up sur la partie qualité du service client. Puis, j'ai évolué cheffe d'équipe, avec une création de poste car le service client était en train de se réorganiser par "pôle" à l'époque. J'étais donc responsable du pôle "appels sortants". Pour finir, nous connaissons une nouvelle réorganisation cette année et maintenant je suis responsable du centre "SALES" du SC.  

 

De quoi êtes-vous le plus fier?
Je suis très fière d'avoir aidé à mettre en place les différents pôles, à l'époque, au sein du SC car il y avait tout à faire ! 
Je suis très contente également de tous les évènements auxquels j'ai pu participer et que j'ai pu organiser. C'est trop chouette d'aller se challenger pour acquérir de nouveaux clients mais également de pouvoir rencontrer nos clients :)

Mais je pense que mon plus beau projet est en cours. En effet, cette année, nous connaissons une réorganisation complète du SC, avec la mise en place des centres d'excellence, de nouveaux logiciels, etc. Les chefs d'équipe ont pu participer pleinement aux choix de cette réorganisation, avec l'auditeur, et je trouve que c'est très formateur. Alors, quand ce beau projet sera 100 % finalisé, j'ai hâte de pouvoir regarder en arrière et me dire : "Wow, on a fait tout ça". 

Comment décririez-vous l'équipe et la culture d'INSPIRED?
Je décrirais la team d'INSPIRED comme une équipe qui grandit ensemble. J'aime la mise en avant du travail d'équipe, car c'est vrai, nous avons tous un seul et unique but : satisfaire les clients. Ce que j'aime dans la culture d'INSPIRED c'est également le fait qu'ils ont une confiance immense en leurs salariés, tous services confondus. Je trouve aussi que l'équipe est très engagée, avec une vraie culture du travail bien fait et du résultat. C'est un environnement où les journées sont bien chargées et où il faut savoir faire preuve de flexibilité, mais la communication directe et l'entraide sur le terrain rendent l'expérience humaine très enrichissante.

 

Comment INSPIRED a-t-il soutenu votre croissance ?
INSPIRED a favorisé mon développement en me responsabilisant au quotidien. Grâce à un accompagnement managérial régulier, à des opportunités de formation et à une culture qui encourage l'initiative, j'ai pu renforcer mes capacités de pilotage, de coordination et de gestion d'équipe.

 

Qu'est-ce que vous appréciez le plus?
J'adore le fait que les journées ne se ressemblent pas, il y a toujours du mouvement, du changement. Certes, il faut être adaptable mais personnellement, ça me va. Je ne m'ennuie jamais.

 

Que diriez-vous à quelqu'un qui envisage de rejoindre INSPIRED?
Fonce ! C'est une entreprise où le collectif compte énormément. Si tu es motivé et que tu aimes relever des défis au quotidien dans une bonne ambiance, tu as toute ta place ici. 

 

Y a-t-il autre chose que vous souhaitez partager?
Le terrain, c'est du sport ! Ça demande pas mal d'énergie et de flexibilité pour garder le cap au quotidien. Mais franchement, voir son équipe monter en compétences, se serrer les coudes malgré le rythme et atteindre nos objectifs ensemble... c'est clairement la meilleure satisfaction du métier!

How long have you been with INSPIRED?​

3.5 years.

What is your current role?​

Head of Reporting (direct report of one group accountant along with various interims across different period's, currently I have one interim member of staff also reporting into me). Lead the preparation and delivery of consolidated Group financial statements across multiple jurisdictions. Own group accounting policies and ensure consistent application across all entities. Provide technical guidance on complex accounting matters, acquisitions, disposals, restructuring, and new initiatives. Act as the primary point of contact for group auditors and coordinate audits across the group. Support M&A activity including reporting integration, accounting alignment, and post‑deal reporting. Help with the Groups annual budget process.

What attracted you to join INSPIRED?​

PE‑backed businesses typically operate with strong commercial focus, pace, and clarity of objectives, and I’m motivated by environments where finance plays a central role in value creation rather than just reporting outcomes. The acquisition strategy is particularly attractive as it brings complexity and opportunity, from integrating new entities and aligning accounting policies, to ensuring consistent, high‑quality group reporting. That kind of change driven environment is where I enjoy working the most.

How has your career developed since you started?

My role initially combined responsibility for both Group Reporting and Financial Shared Services, leading a team of approximately eight. Alongside overseeing the reporting function, I was responsible for the accounts payable and receivable teams, with a focus on improving efficiency and increasing cash flow visibility through enhanced forecasting. As the Group has grown, including through the Butchers and more recent French acquisitions, the reporting requirements have increased significantly and required greater focus. As a result, my role has evolved into a more specialised Head of Reporting position, with responsibility for the transactional teams now transitioning to another member of staff.

What achievement or project are you most proud of? ​

1. Integration and Group Reporting - worked closely with local finance teams to integrate the acquisitions of Butchers, Sopral, and UPD into the Group reporting cycle, including incorporation into the Group’s statutory financial statements and managing the added complexity of multi‑currency transactions.

2. Intra‑Group Transaction Project - acted as a key member of the project team coordinating the sale of trade and assets between group companies, ensuring accurate accounting treatment and reporting.

3. Reporting Systems Implementation - supported the setup and implementation of Anaplan as the Group’s reporting tool, including reconciling and validating historic data at both site and group level to ensure the system was robust and fit for purpose for an acquisitive group.

How would you describe the team and INSPIRED culture? ​

A fast‑moving, collaborative culture that encourages learning, adaptability, and continuous improvement, with plenty of opportunity to get involved and grow.

How has INSPIRED supported your growth or development?

INSPIRED has supported my development by giving me exposure to a fast‑paced, evolving environment where I’ve been able to take on increasing responsibility and broaden my skill set. As the group has grown, I’ve had opportunities to deepen my technical expertise, lead change, and work closely with a wide range of stakeholders across the business.

The business encourages learning through hands‑on experience, involvement in acquisitions and system implementations, and collaboration with talented people, all of which have contributed to my personal and professional growth.

What do you enjoy most about working at INSPIRED?

The people and the fast‑paced environment are what really attract me. I enjoy pushing myself and continually learning, and INSPIRED provides an excellent environment to do that.

What would you say to someone thinking about joining us?

INSPIRED is a great place to join if you’re looking to work with talented people in a fast‑paced, supportive environment. There are plenty of opportunities to learn, take on new challenges, and develop both personally and professionally. It’s a business that encourages growth, values collaboration, and gives you the chance to make a real impact as the organisation continues to evolve.

How long have you been with INSPIRED?​

2 years.

What is your current role?​

Pet Nutritionist – my role focuses on developing, improving, and supporting pet food products to ensure they are nutritionally balanced, safe, and commercially viable. I am part of a small team in a highly cross-functional role, working with many areas of the business including marketing, project managers, operations, quality, process, procurement, and compliance. This ensures that both new and existing pet food products are nutritionally sound, commercially viable, and aligned with customer needs and brand strategy. Day to day, I formulate and improve pet food recipes based on marketing briefs and business needs, ensuring they meet nutritional, quality, and cost requirements. I support projects through the full development process from concept to launch, which can include reviewing packaging artwork and approving marketing and nutrition claims to ensure they are accurate and compliant with regulations. I also attend quality and raw material panels to assess ingredients and product quality and contribute to decision-making on product standards and improvements. In addition, I respond to nutritional queries from both end consumers and retailers, providing clear and accurate information on feeding guides, ingredients, and product suitability.

What attracted you to join INSPIRED?​

What attracted me to join INSPIRED was the overall package and the nature of the role itself. The benefits package was appealing, particularly the pet-friendly culture that allows dogs at work, as well as the hybrid working model which supports a good work–life balance.

Most importantly, the role itself sounded exciting and aligned with my experience and interests in pets, nutrition, product development, and cross-functional collaboration. It offered the opportunity to work on innovative products within a business that felt like a great place to be part of.

How has your career developed since you started?

I have built on my previous experience as an NPD Manager and further developed my expertise in pet nutrition and product development within a more specialised technical role. I initially focused on understanding internal processes, recipe formulation, and ways of working specific to pet nutrition. Over time, I have taken on more responsibility and now work more independently on developing and improving recipes, ensuring they meet nutritional, quality, and commercial requirements.

What achievement or project are you most proud of? ​

Receiving a CEO Award for Operational Excellence in November 2024. This was particularly meaningful as it recognised my contribution to the business after a relatively short time in the role.

How would you describe the team and INSPIRED culture? ​

The team is collaborative, supportive, and very cross-functional, with a strong focus on working together across departments to deliver the best outcomes for both products and customers. Communication and teamwork are a key part of how things operate day to day, given the number of functions involved. There is a strong focus on continuous improvement across both products and processes.

There are also positive initiatives that help build engagement and inclusivity, such as the networks, charity events, and wider colleague activities, which help create a more connected and enjoyable working environment.

As a large business with multiple sites and group functions, it can sometimes be challenging to quickly identify the right person or route for certain queries, but overall there is a strong willingness across teams to support and collaborate effectively.

Overall, it’s a collaborative culture that values contribution from different teams, encourages involvement, and supports both professional development and a positive working environment.

How has INSPIRED supported your growth or development?

Internal training opportunities – Excel courses, mental health first aid, pet first aid.

My INSPIRED journey – adding in business and personal objectives which I review regularly with my line manager which provides structure for ongoing development and allows us to discuss progress, future opportunities, and areas I would like to develop further.

What do you enjoy most about working at INSPIRED?

The variety in the role and the fact that no two days are the same, which keeps it interesting and engaging. The work is very dynamic, involving different projects, teams, and challenges on a regular basis.

I also really value the culture, particularly the pet-friendly environment which allows dogs at work, as it adds a really positive and unique element to the workplace.

One of the most rewarding parts of the role is seeing products I’ve helped to develop on the shelves and knowing I’ve contributed to feeding pets across the nation. It’s really satisfying to see the end result of the work that goes into product development.

I also really enjoy being able to feed my own dog the foods I’ve helped formulate and seeing him thrive as a result. He’s always getting compliments on how well he looks and the condition of his coat, which makes it feel even more rewarding and personal.

What would you say to someone thinking about joining us?

I would say it’s a great place to work if you enjoy a fast-paced, varied role where you’re working across different teams and getting involved in a wide range of projects. No two days are the same, so it suits someone who likes problem-solving and being adaptable.

It’s also a very collaborative environment, and you get the opportunity to work closely with lots of different functions across the business, which helps you learn quickly and understand the bigger picture.

The culture is another strong point, with things like the pet-friendly office, hybrid working, and wider initiatives to make it an enjoyable place to be.

Like any large business, it can take a bit of time to understand how everything connects and who to go to for what, but once you build those relationships, people are generally very supportive and willing to help.

Overall, I’d say it’s a great opportunity for someone who wants variety, responsibility, and the chance to develop in a cross-functional environment.

How long have you been with INSPIRED?​

I have been with INSPIRED for 3.5 years. I joined as a Talent Acquisition Manager, where I built and delivered a recruitment strategy, successfully filling over 200 vacancies in my first year within a fast-paced, lean, and agile business. I then progressed to People Partner, before moving into my current role as Head of Colleague Experience, leading a team of five.
 

What is your current role?​

 

As Head of Colleague Experience, I am responsible for leading Talent Acquisition, Talent & Development, Learning & Development, and Reward teams. My focus is on delivering key elements of the Group People Strategy, including succession planning, performance development, strategic workforce planning, systems and process improvement, and continuously improving how we attract and retain talent.

Day to day, I work closely with key stakeholders to ensure people initiatives are delivered effectively and aligned to business priorities. 

 

What attracted you to join INSPIRED?​

The main attraction was the opportunity to join a business with clear ambition, strong growth plans, and a leadership team committed to building something long-term. However, being completely honest, Sophie, my manager who was then People Director and now CPO, really inspired me with her People Strategy , passion and determination with a clear road map of what the People function at INSPIRED would look like….…I wanted to be part of this. While the company was still developing in some areas, there was a clear direction and drive to improve, which stood out. It felt like a place where effort would be recognised, contribution would matter, and progression would be earned through delivery. Which I can now confirm was absolutely correct!
 

 

How has your career developed since you started?

My career has developed significantly since joining, with increasing responsibility and wider exposure across the business. I’ve been given the opportunity to step up, take ownership, and deliver on more complex challenges over time. A key part of my progression has been working hard, staying consistent, and being open to feedback - especially when it’s challenging but necessary. 

Hard work and complete openness to feedback, then working on that has very much paid off, and that has been reflected in each step of my journey here.
 

What achievement or project are you most proud of? ​

Delivering and contributing to key people initiatives that have improved processes, outcomes, and overall effectiveness across the business, which includes reducing turnover by 50% and implementing a HRIS system that worked well for both operations and support functions. These projects required collaboration, pace, and strong execution. I’m particularly proud of the impact achieved by bringing structure to complex areas and ensuring delivery against business needs. 
 

 

How would you describe the team and INSPIRED culture? ​

The culture is fast-paced, collaborative, and performance-driven. There is a strong expectation to take ownership, deliver results, and contribute positively to the wider team. At the same time, ideas are encouraged, and different perspectives are valued when they help move the business forward – challenging constructively regardless of hierarchy is appreciated and valued. It is a culture where you are expected to step up but also supported when you do. If you work hard, stay accountable, and focus on outcomes, you will thrive.
 

A  standout point is the commitment to progression and opportunity, and to building a more balanced leadership structure across the business. This reflects a clear commitment to progression, opportunity, and building a more balanced leadership structure across the business.

 

How has INSPIRED supported your growth or development?

Development here is very much earned through performance, consistency, and willingness to take on more responsibility. I’ve been given opportunities to stretch myself, step into new challenges, and expand my remit over time. My manager has provided trust, guidance, and honest feedback that has helped shape my development. It hasn’t always been easy, but the challenges have been valuable. Pushing me to improve, adapt, and strengthen my capability. Ultimately, the more I’ve put in, the more opportunity I’ve been given to progress.
 

What do you enjoy most about working at INSPIRED?

That effort and results are recognised. There is a strong sense that if you work hard, take ownership, and deliver, you will be trusted with more responsibility and opportunity. The pace of the business keeps things challenging and interesting, and there is always scope to improve and make an impact. Progression here is not handed out - it is earned that effort and results are recognised. 
 

 

What would you say to someone thinking about joining us?

If you are looking to join a business where you can build your career, be challenged, and progress based on what you deliver, this is a strong place to be. It is fast-paced and requires commitment, accountability, and resilience - but if you are willing to work hard, learn, and take ownership, there are real opportunities to grow.

Finally and fundamentally - we are not perfect, but there is clear momentum, ambition, and a culture where hard work genuinely pays off.

When did you join INSPIRED?​

I joined INSPIRED in October 2011​ - just short of 15 years!

What is your current role?​

Thirsk General Manager – My role is focused on leading overall site performance across safety, quality, people, and efficiency. I set the strategic direction for the site and ensure effective my team has all the support required to deliver in key functions such as, production, warehousing, quality, and safety. I work closely with my leadership team to deliver performance against targets, control costs, and drive continuous improvement initiatives.

What attracted you to join INSPIRED?​

What initially attracted me to join the business, then known as Wagg Foods, was its strong family-run culture combined with the clear growth and development it was going through at the time. Having worked in a business close to Wagg, I could see first-hand the continued progress and how it was going from strength to strength.

Over the past 15 years, I’ve been fortunate to be part of that journey and the evolution into what is now INSPIRED. Seeing the business continue to grow, develop, and transform while maintaining its strong foundations has been a key part of why I have stayed and continued to develop my career here.

How has your career developed since you started?

Since I started, my career has evolved from being closely involved in day-to-day operational delivery to leading broader site performance with full accountability. Earlier in my career, my focus was more hands-on - working directly with processes and driving improvements at a functional level. Over time, my role has developed into a broader leadership position, where I set direction, align multiple functions, and ensure consistent delivery across safety, quality, people, and efficiency. I now spend more time enabling and developing my leadership team, making sure they have the clarity, capability, and support needed to deliver results.

What achievement or project are you most proud of? ​

I don’t think I can pick just one, as there are several I am proud of. That said, a key highlight is the improvement in overall site performance at Thirsk over the past 18 months, driven by a strong focus on people, process, and engagement.

Thirsk as a site has reduced turnover rate by 50% over a 18 month period, which has had a significant positive impact on stability, capability, and team performance. Alongside this, we achieved an AA* unannounced BRCGS rating, reflecting our continued commitment to manufacturing safe, high-quality pet food. We have also excelled in a number of key customer audits, further demonstrating the strength of our food safety and quality standards.

In addition, we have driven a step change in operational efficiency, achieving a CPMU rate below 20 CPMU, which is the strongest performance Thirsk has delivered to date!

How would you describe the team and INSPIRED culture? ​

The INSPIRED culture is positive in that it encourages continuous improvement and gives all colleagues the opportunity to influence real an impactful change. Working directly for a manufacturing facility means ideas can be tested and implemented quickly, with visible impact.

How has INSPIRED supported your growth or development?

​INSPIRED has played a key role in supporting my development into my General Manager role.... Regular check-ins with my line manager have been important in helping me stay focused, reflect on performance, and continuously improve. Clear objectives have also given me direction and accountability, ensuring I understand priorities and how my role contributes to wider site and business goals. Alongside this, regular feedback has helped me identify strengths and development areas, supporting my growth in role.

This has been complemented by supportive management and development opportunities such as the iLEAD leadership programme, which has helped strengthen my leadership capability. The GM Development Programme has also been valuable in supporting colleagues aspiring to progress into GM roles, providing structured development and guidance.

What do you enjoy most about working at INSPIRED?

It is the ability to be myself at work and contribute in a way that feels authentic. It’s a supportive environment where people are encouraged to bring their ideas forward and make a real difference.

I also value how close you are to the operation, meaning you can see the direct impact of decisions and improvements on both the site and the teams. There is a strong culture of ownership and agility, where if you identify an opportunity to improve something, you are encouraged and supported to take it forward.

On a personal level, the canteen offering hot meals at a subsidised rate is a great and unique benefit for our location, and it really adds to the overall employee experience. Another great aspect is being able to bring your dog to work. I’ve brought Willow with me since he was a puppy, and he’s now nearly 12 years old. He absolutely loves it, although I’m still working on some of his manners!

Most importantly, I enjoy the people and the collaborative culture, where everyone is focused on improving and delivering results together.

What would you say to someone thinking about joining us?

I would describe INSPIRED as a place where the impact of your work is genuinely visible and felt by the colleagues you work alongside every day. It is a lean and agile business, where ideas for improvement are encouraged and acted upon quickly, without unnecessary red tape. If you see an opportunity to make things better, you are supported to take ownership and drive that change.

INSPIRED is also a forward-looking and progressive business that has experienced strong growth in recent years. For anyone who is ambitious and looking to develop their career in a dynamic environment, there are real opportunities here to grow and be part of that journey.

How long have you been with INSPIRED?​

I have been with INSPIRED for 4 years, I joined as a Maintenance Planner and my first task was to streamline scheduled Maintenance and assist building the Maintenance Plan around the increase in production schedules, due to increased customer service levels as the business expanded.

What is your current role?​

I was recently promoted to Site Engineering Manager, where I lead a large team of multi-skilled engineers and oversee both preventative and corrective maintenance programmes. In this role, I ensure the engineering function effectively supports site operations, with a strong focus on prioritising key assets and reducing unplanned engineering interventions. I am responsible for driving reliability, maintaining high operational standards, and supporting the continued development of the engineering team.

What attracted you to join INSPIRED?​

It was a hard decision at the time, but the engineering team were really engaging and the opportunity to be part of an expanding business with ambitious plans was a big factor. I could see there was a lot of potential in the role and chance to put my own stamp on it.

How has your career developed since you started?

I joined INSPIRED as the Maintenance Planner, and the fast paced growth of Inspired required me to take on more responsibility. This led to me becoming Planning and Shift Engineering Manager, a role which I thoroughly enjoyed and which I am still supporting alongside my current role as Engineering Manager.

What achievement or project are you most proud of? ​

I am proud of how much I have developed in a relatively short period of time. There have been many challenges along the way, but I have always aimed to provide clear direction while remaining supportive to those around me. Over the last four years, the standards across our department have significantly improved, and I believe I have played a key role in driving those improvements.

I have built strong relationships within my team and feel that I am trusted to lead them forward. Throughout a period of considerable internal movement and the introduction of new roles to support the department’s changing needs, it has been especially rewarding to see the team develop, adapt, and succeed in their new positions.

How would you describe the team and INSPIRED culture? ​

There always seems to be a lot happening, and direction can change quickly, so adaptability is essential. You have to be willing to take on challenges you may not have expected, but when approached positively, these experiences can lead to significant personal growth and development.

INSPIRED invests in its people, and for those who are eager to learn, there are always opportunities to develop and progress. There is a great mix of colleagues who have been part of the journey from the beginning alongside newer team members bringing fresh ideas and helping to drive the business forward.

It is a fast-paced environment, and within engineering you need to be prepared for unexpected challenges. Having the initiative to think outside the box and find practical solutions is key to getting things done successfully.

How has INSPIRED supported your growth or development?

INSPIRED has been a massive part of my growth and development. I have had to do a lot of things out of my comfort zone, but I have pushed myself and it has been integral in part of my development. When joining the business if you had told me I would be the Engineering Manager in a few years I would have laughed, but I have grown and felt confident to take on the role. I have learnt a lot from the people at INSPIRED and I am still learning every day. Manufacturing was a new industry to me, but my past work life experiences helped me transition and adapt new engineering skills. My people management skills have improved, and I have learnt a lot about my own leadership and management traits and how to manage myself and improve.

What do you enjoy most about working at INSPIRED?

The people I work with, not just within engineering, but across all departments, are one of the aspects I value most. While we may sometimes have different perspectives or ideas on how to achieve our goals, there is always a shared commitment to delivering the best results for the business.

Work-life balance is also very important to me, especially with a young family, and INSPIRED have always been flexible and accommodating in supporting that balance. I enjoy the challenges that come with the role and appreciate the opportunities I have been given to develop and progress my career.

What would you say to someone thinking about joining us?

INSPIRED will test you at times, and like any business there are challenges and frustrations along the way. However, it is a great place to put your existing skills into practice while also developing new ones. 

The fast-paced environment and variety of opportunities allow you to grow both personally and professionally, particularly if you are willing to embrace change and take on new challenges.

How long have you been with INSPIRED?​

4 years

What is your current role?​

Senior Graphic Designer. Responsible for overseeing a variety of different aspects of design across Wagg and Harringtons. Part of a team of three designers, but I focus solely on the mass brands.

What attracted you to join INSPIRED?​

The culture was a big part, it's great to have joined the business when it was still growing and developed with it.

How has your career developed since you started?

I've taken on more responsibility and been able to oversee more projects.

What achievement or project are you most proud of? ​

It's been great to help develop both Wagg and Harringtons to become market leaders and create a unique visual identity for both. Helping to overhaul Superfoods initially from the original Harringtons Grain Free to really drive it forward was a great experience too

How would you describe the team and INSPIRED culture? ​

The INSPIRED culture is great, but I do think that due to our rapid expansion, it's become much more of a 'corporate' feel than before.

How has INSPIRED supported your growth or development?

INSPIRED lets me determine my own workload, but it would be great to have clear outlines of how I can develop my career going forward, which is made evident in other departments.

What do you enjoy most about working at INSPIRED?

The flexibility of working really helps retain a good work-life balance,

What would you say to someone thinking about joining us?

It's a great place that offers you great flexibility and the work benefits are great.

It's great to be part of a company that is always growing and you are never short of work, I'm keen to see how my career can progress and the steps I can take to grow within the business.

How long have you been at INSPIRED?

Just over six months now! 

What is your current role?

I’m Talent Acquisition Manager International, leading recruitment across our entities in France and Poland. My role goes beyond recruitment: I work closely with managers to understand their needs, bring more consistency to our processes and support informed hiring decisions. I’m also working on strengthening our local employer brand, from how we position INSPIRED in the market to how we attract and engage talent, while keeping this aligned with the Group’s wider ambitions.

It’s a great challenge, particularly in a period of growth and change, where I get to work both on the day-to-day and on building things for the longer term.

What attracted you to join INSPIRED?​

It actually started with the job description! It was detailed, clear and gave me a really good sense of the role and the challenges ahead, which immediately made me want to apply. The recruitment process was also quick and straightforward, which was a good first sign of how the business operates.

The international dimension was another big attraction. It gave me the opportunity to combine my recruitment experience with my interest in languages and different cultures, while working across France, UK and Poland

And then there was the purpose behind the business, its values and the sense of momentum. I liked the idea of working in a sector connected to animal wellbeing, while joining a company that was clearly growing and evolving. Knowing that, in my own way, I can contribute to something meaningful makes getting out of bed on a Monday morning a little easier! 

How has your career developed since you started?

It’s been quite a whirlwind! 

I joined at a time of change, with a strong focus on structuring and harmonising recruitment across the French/Polish businesses and the wider Group. One of the first challenges was finding my place as a link between the French entities and the UK Group, while building relationships with managers and understanding the local context. 

Six months in, I’ve had the opportunity to broaden my scope, take on more strategic recruitment topics and become a trusted partner for many of our managers. We’ve already delivered some great hires together, and I really enjoy being able to contribute to growing teams and bringing in the right people to support the business.

A big part of that progress is down to the people around me, and particularly my manager, who has given me both the support and the trust to take on these challenges. I feel settled and fulfilled in my role today, and there is still a lot left to build.

How would you describe the team and INSPIRED culture? ​

I’d describe the culture as collaborative, supportive and very action-oriented. Things move quickly, which can be challenging at times, but there’s a real sense of people working together, alongside a strong focus on performance, progress and getting things done.

I really enjoy the mix of French and British ways of working. It brings different perspectives to the table, and ideas are genuinely encouraged when they can help move things forward. I also appreciate that you can challenge constructively, whatever your role or level of seniority. 

“We Win Together” is probably the value that resonates most with me, whether we’re working on recruitment, group projects or simply helping each other out. You’re encouraged to step up, but you also feel supported when you do.

I also find it inspiring to see so many women in leadership positions across the business, it really is inspiring!

What do you enjoy most about working at INSPIRED?

Definitely the international environment and the people.

There’s something really motivating about working with colleagues who are genuinely passionate about what they do, and knowing that your work contributes to something much bigger than your own role. And, of course, having dogs around the office adds a little extra happiness to the working day! 

I also really enjoy being part of the French business at a stage where so much is still being built. It feels like I joined at the right time. I can already imagine looking back in a few years at where we started, and feeling proud of what we helped create together.

There’s also a strong sense of recognition. Whether it’s in a team meeting, a quick message or an informal conversation, people take the time to acknowledge good work, and that makes a real difference.

More generally, I like that doing a good job opens the door to new challenges. When you show what you can do, people trust you with more, which makes the journey both motivating and rewarding.

What would you say to someone thinking about joining us?

If you’re curious, motivated and comfortable stepping outside your comfort zone, you’ll probably enjoy it here.

INSPIRED is a fast-paced environment where you’re encouraged to learn, take ownership and bring your experience to the table. There are real opportunities to develop and grow, especially if you’re ready to get involved and embrace the challenges along the way.

And if you want to contribute to a growing international business and happen to love animals too… then welcome! 

How easy is it to integrate with the wider team when you’re based in France and your People team colleagues are based in the UK?

It’s actually pretty natural.

We have regular video calls, but we also make time for more informal conversations, which helps build relationships rather than simply working through a list of topics together.

In my case, spending my first week with the team in Thirsk made a huge difference. It gave me the chance to meet everyone face-to-face from the start and understand the wider People team and how we work together.

We also try to meet in person every quarter, which is a great way to maintain those connections and make the distance feel much smaller.

Anything else that you’d like to say about working at INSPIRED?

I’m genuinely happy to have joined this journey (and, perhaps unusually these days, I can already see myself building a long-term career here) ! 

INSPIRED is still evolving, particularly in France, and that’s what makes it exciting. There’s a real sense of momentum and ambition, with plenty still to build.

I’m looking forward to seeing where we are in a few years’ time, and hopefully being able to say, “I remember when we were just getting started.” 

How long have you been with INSPIRED?
10 months.

 

What is your current role?
I'm currently Head of E-commerce Growth (D2C France) at Pro-Nutrition, overseeing our e-commerce P&L, growth strategy and overall commercial performance. My day-to-day covers customer acquisition, CRM, retention, CRO, partnerships and new sales channels, alongside budgeting and forecasting. I manage a team of two, as well as several external agencies and partners.

 

What attracted you to join INSPIRED?
I was attracted by INSPIRED's ambitious growth plans, its strong portfolio of brands and the opportunity to make a real impact on the D2C business. I also loved the balance between being part of a larger international group and having the entrepreneurial freedom to build, innovate and drive growth.

 

How has your career developed since you started?
While my role hasn't changed significantly since joining, I've grown a lot personally and professionally. I've taken ownership of some exciting initiatives, from our Shopify migration to launching new acquisition channels, while building and developing the D2C team. I've also gained valuable experience in budgeting, forecasting and navigating the expectations and complexities of a larger group. It's been a steep but rewarding learning curve!

 

What are you most proud of?
Definitely our Shopify migration! It was a challenging and intense project, with an initial SEO dip (luckily only lasting three weeks!), putting significant pressure on our acquisition channels and CRM. After three months of recovery and optimisation, we're finally seeing growth again since September, which is incredibly rewarding!

 

I'm particularly proud of how our subscription strategy has gorwn, and we're ahead of our target!

Alongside this, we've been kicking off exciting new projects and acquisition channels to accelerate acquisition and drive further growth

How would you describe the team and INSPIRED culture?
I really appreciate the entrepreneurial spirit and especially the synergies across teams and brands, which bring so much more strength, fresh perspectives and opportunities to everything I do. There's still room to improve communication and collaboration in some areas, and I'd love to see more opportunities to build social connections through team events and team-building activities. Overall, it's a stimulating environment where I feel I can learn, contribute and make a real impact.

 

How has INSPIRED supported your growth?
So far, the biggest support has been the trust and encouragement I've received from my manager, especially in such a short time with the company. I really appreciate how he challenges me, pushes me to think differently and supports me along the way

 

What do you enjoy most?
Definitely the people and the energy! I love the entrepreneurial mindset and the feeling that you can really make a difference. Working with different teams and brands is also something I really enjoy, as it brings new ideas, fresh perspectives and makes everything we do stronger.

 

What would you say to someone thinking about joining?
If you're looking for a place where you can learn, be challenged and genuinely make an impact, INSPIRED is a great place to be. There's a lot happening, plenty of opportunities to get involved, and most importantly, great people to work with along the way!

 

Anything else?
I think what makes INSPIRED exciting is also what makes it challenging! There's a lot happening, priorities move quickly and you sometimes have to navigate complexity while keeping things moving forward. It can be intense, but it's also incredibly rewarding. What makes the difference for me is having the trust and support to take ownership of what I do.

How long have you been with INSPIRED?​

Just over 3 years

What is your current role?​

Head of Marketing - Specialist Brands. I am responsible for a team of 4, we build plans that grow our brands and category through innovation and activation.

What attracted you to join INSPIRED?​

After almost 10 years at a global FMCG giant, I was attracted by INSPIRED's agility, pace, and aggressive ambitions.

How has your career developed since you started?

My career has accelerated exponentially since joining INSPIRED; I've progressed from a Senior Brand Manager to Head of Marketing and not only developed as a marketing professional but as a leader

What achievement or project are you most proud of? ​

The relaunch and renovation of Harrington's brand; New packaging, repositioning of the Wet Dog proposition, launching the Superfoods sub-brand, new advertising, media strategy to deliver sustained growth outpacing the competition to gain share and recruit new shoppers.

How would you describe the team and INSPIRED culture? ​

We have a performance culture; we set aggressive growth aspirations and we chase them down. It can be intense and requires tenacity and dedication from the team but this creates a brilliant environment for personal growth. We also foster a collaborative way of working; we operate as one team, united with a common goal which creates a friendly and supportive environment

How has INSPIRED supported your growth or development?

Investment into leadership skills, coaching from great mentors and regular feedback.

What do you enjoy most about working at INSPIRED?

The opportunity for impact; we have amazing brands that are shaping the category and are integral to millions of shoppers' everyday routines. And on a personal level, every role has the scope for measurable impact.

What would you say to someone thinking about joining us?

We are on a journey to become a global leader in pet food; it's exciting, fast paced and a unique opportunity to contribute to building a legacy.

NSPIRED is an exciting place to work and grow. We are proudly ambitious with aggressive growth aspirations. Working in this environment shapes you and how you work; at times, you are stretched but growth happens outside of your comfort zone. If you lean into it, you will grow too.

How long have you been with INSPIRED?
I joined INSPIRED in February 2020, so in February 2027 I'll celebrate seven years with the business.

 

 

What is your current role?
I'm Supervisor of the Hygiene team, which currently has twelve team members. Day to day, I make sure the team is in and holidays are managed effectively. I keep colleague records up to date, including 1-2-1s, return-to-work and probation reviews. I also make sure everyone has the equipment they need for their daily tasks, and I carry out stock checks.

 

 

I'm also a member of our Women's Network Group and I play an active role in supporting and championing women across the business.

 

 

 

What attracted you to join INSPIRED?
Before INSPIRED I worked in care. That role had become a 24/7 job that kept me away from my family, so Monday to Friday hours were really appealing. I haven't looked back.

 

 

How has your career developed since you started?
I started as an operator on the shop floor in cleaning and was promoted to Team Leader about a year and a half ago.

 

 

What are you most proud of?
I'm most proud of my journey. I now train colleagues and advise on easier, safe ways of working that follow company policy. Completing my Food Safety Level 3 was a proud moment for me.

 

 

How would you describe the team and INSPIRED culture?
The team and culture have changed a lot since I started, in a good way. Change takes some people a little longer than others, but we get there. When I joined there were only a few women at INSPIRED, so it's great to see so many more female colleagues now.

 

 

How has INSPIRED supported your growth?
I feel very supported in my development. Being able to take on training that improves my skills can only be a good thing.

 

 

What do you enjoy most?
The Monday to Friday hours, which suit my family life.

 

 

What would you say to someone thinking about joining?
Give it a go, you never know! There are good benefits, people are welcoming, and you get guaranteed hours whichever department you work in.

 

 

Anything else?
The best feeling is when all departments come together and work as one. Things can be challenging at times, for example when people are off sick, but that's when we all pull together.

How long have you been with INSPIRED?
One year.

 

What is your current role?
I am International Sales Director, responsible for developing the UK and French brand portfolio across international markets. I lead the export strategy, distributor partnerships, commercial performance and market-development plans across approximately 50 countries, working with a team of around 10 people across sales and marketing.

 

What attracted you to join INSPIRED?
The company’s ambition, its values and the opportunity to help build the international growth platform of a multi-brand pet nutrition business.

 

How has your career developed since you started?
The role has given me a much broader transformation challenge: aligning different brands, markets and ways of working behind one international strategy, while building stronger commercial discipline and capabilities.

 

What are you most proud of?
Setting the foundations for an international turnaround: clarifying market and brand priorities, strengthening partner management and opening new growth perspectives for the business.

 

How would you describe the team and INSPIRED culture?
People are committed, ambitious and willing to help. We are still developing as an organisation, and we need to become faster in decision-making and stronger on ownership.

 

How has INSPIRED supported your growth?
INSPIRED has given me exposure to a complex, fast-moving international business and the opportunity to shape strategy, challenge established ways of working and build a more scalable operating model.

 

What do you enjoy most?
The entrepreneurial energy, the strength of the brands, and working with committed colleagues across markets and functions to create tangible growth.

 

What would you say to someone thinking about joining?
It is an environment where you can make a real impact, but you need to be comfortable navigating complexity and helping turn ambition into structured execution. Come with energy, resilience and a practical mindset.

 

Anything else?
INSPIRED is at an important stage of its journey. There is genuine ambition, strong brands and significant international potential. The reality is demanding: growth requires clearer priorities, faster decisions and consistent execution. For people who enjoy building, improving and taking ownership, it is an exciting place to contribute.